To be eligible for a refund/changes on any our tour products, the following steps must be taken:
- Refund/changes must be requested in writing by contacting your operation manager via booking made channel (WhatsApp, Instagram Direct messages)
- At least 24 hours prior tour departure -100% of amount will be returned to customer, 24-12 hours prior tour departure 50% of amount, less than 12 hours prior to tour departure- NO REFUND.
- Tour departure is indicated in your booking confirmation.
* please note that weather conditions do not affect term number 2
Luxury Desert Safari is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Luxury Desert Safari at WhatsApp +971502031931, or email adventurekingstours@gmail.com for any questions related to our policy, or simply to let us know how we can help.
Luxury Desert Dubai
Dubai, United Arab Emirates
adventurekingstours@gmail.com +971502031931